Personal Coach

About Wall Street English

The world is full of people who have dreams – dreams of a successful career, dreams about moving abroad, dreams about traveling to far-off places. At Wall Street English, we help people realize their dreams. We teach English. By learning English, a door of opportunity opens up for people. By learning English people open the door to a new future.

We have been learning partners to over 3 million people, and have been passionate about teaching English since 1972. Our method is proven and aligned to the Common European Framework of Reference for Languages (CEFR), the global standard for language acquisition and education. We have a current enrolment of 175,000 students.

We have over 400 learning centres in 28 different countries across the globe. Our centres offer a full English immersion experience and a unique Blended Learning Method available online, in our schools or a mix of both to help each student reach their fullest potential. We have corporate offices in Barcelona, Chennai and Hong Kong. 

Location - Tunisia

Department - Service

Job Description

The Personal Coach at Wall Street English inspires students to achieve their dreams. Through being a brand ambassador, delivering excellent academic support and customer experience, the Coach keeps students highly engaged with Wall Street English and ensures they reach their language learning goals.

Training Program :

In this program, you will be introduced to our unique method, and given training that provides a comprehensive approach to the importance of service and its function with all departments.

You will be trained to support our service team by providing a nurturing, fun, and interactive learning environment, dealing with our customers, providing them with the appropriate services, and being part of life-changing experiences.

Key responsibilities :

• Coach students toward reaching their educational goals
• Motivate students throughout the course
• Create a fun, all-English learning environment
• Deliver excellent customer service
• Manage class schedules and a variety of administrative tasks

You Are :

• Energetic, positive, friendly, and professional
• Effective communicator and you have interpersonal skills
• Passionate about education, languages, and providing excellent customer service

Requirements :

• A fresh graduate eligible for a CIVP contract / Final year Master's Student
• Excellent command of English